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Do these concerns relate to your IT Team?

Reactive Nature? Does your team feel more reactive than proactive for network issues?

Security Fears? Worried that vulnerable servers, laptops or PCs may be putting your organization or company data at risk?

Increasing Pressure? Increasing network devices requiring management such as Smartphones?

Untimely Network Failures? Not knowing what will fail and when, and then required to find time to resolve the issue?

Lack of skill set? Network areas your team is not certified or trained to manage?


Fully Monitored System We provide your team full monitoring of your systems to ensure increased efficiency if managing issues before they occur.

Your technology needs to be as flexible as your IT Team, so we developed our managed services program. The managed services program allows you to customize your support and service needs directly related to your critical business services, all at a cost effective price.


Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools. Delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department.


Simply work with us to determine what services make sense for you, and we'll ensure that you have a solution tailored to your needs.  You know your network better than anyone, so we put the decision and purchasing power in your hands!

Flexible Augmented Support for the Right Price

Program Advantages:

Secure Network: Ensuring you constant insight into all security needs and requirements.


Protected Business Information: Proper reporting ensures accountability and justification as required for management teams.


Spend More Time Working: Utilize QCM’s Enterprise level RMM software to be your networking watchdog, enabling you to focus on your core network activities instead of reactive issues.


Leverage Expertise: Ensure assistance when required in specialized or advanced areas or as simple as vacation staffing as required.

Why Managed IT Services are right for your team

Program Options:

  • Flexible and Customized solutions allow you to select and combine only the services that meet the specific needs of your team.
  • QCM’s Certified Technicians are available to assist your team with support needs, delivering support remotely for quicker mean time to resolution.
  • Control Your IT Costs by increasing efficiency with proper proactive network insight.
  • CIO Level Information delivered monthly on any of the network areas you require deeper ongoing insight anreporting into.

IT Managed Services

Services

Description

Managed

Anti-Spam / Anti-Virus

80% of all e-mail traffic is Spam. The number one vector for virus delivery to the desktop is e-mail. QCM can install and manage these services to help keep you as up to date as possible.

Managed Monitoring

More than just software, our Managed Monitoring solution leverages our 24/7 Network Operations Center to investigate and triage issues, perform maintenance, and escalate actionable items to your IT team.

Patch Management

Our Patch Management services keep your systems up to date and running with all the latest patches.  This provides an important service of your preventive maintenance plan.

Project Support

We can provide dedicated engineering support to assist with the planning, implementation, or support of a new IT project.

Custom Services

Your business has unique IT requirements, and we can customize a support solution that aligns with your business objectives and fully integrates with your existing IT department. Work with us to build the right solution for your business!

Leverage our enterprise class remote monitoring,  management and automation services to help manage all your IT assets.  We can also deliver remote support services for your servers and end users. Login Call Today for a Custom Quote 480-483-4371